Hands-on Data Protection Officer (DPO) Training (Data Governance)

Training Partners

Next Session

09 May-

16 May-

28 May

Duration

3 Days

Cost

SGD2180

Contact

(+65) 6717 2585

Email

wsq@straitsinteractive.com

Ideal For

Compliance Managers or Data Protection Officers (DPOs)
Human Resource, Admin, IT personnel, Sales and Business Development Executive / Managers who need to be involved in data protection matters
Newly appointed Data Protection Officers
Organisations setting up their PDPA compliance processes & systems

Course ID: TGS-2023018836 | This course is eligible for SSG funding.

For more information about the course, drop your enquiry here.

INTAKE INFORMATION | Mode of Delivery: Classroom Facilitation

INTAKE 7

[Open for Registration]

9-May, 16-May, 28-May 2024

INTAKE 8

[Open for Registration]

2-July, 9-July, 23-July 2024

Are you wearing the hat of a Data Protection Officer, or DPO, and having trouble putting theoretical knowledge into practice? In other words, do you struggle to operationalise the PDPA for your organisation and in its business practices?

You might be worried that your organisation is not fully compliant with the law, at risk of a data breach, getting a fine and, worse, suffering a data breach that does irreparable harm to its reputation?

To know what to do – before the worst happens – start by attending this comprehensive 3-day Hands-on Data Protection Officer (DPO) Training course, which will equip you with a practical approach and industry best practices to draft policies and implement processes to reduce your organisation’s risk and help it comply with the PDPA.

This course is suitable for managers, new or current DPOs, as well as staff whose work involves personal data and hence have data protection responsibilities.

During the course, you would participate in hands-on project work that would allow you to start applying what you have learned, which can be applied to real-world scenarios. You would also be able to assess your organisation’s current compliance status, see where gaps lie and take the necessary actions to address those gaps.

Watch our course trailer video here:

Click to watch on Youtube

Hear from our past participant:

Meet our team of trainers:

Celine Chew
Straits Interactive

As a Certified Information Privacy Manager (CIPM) and Head of Learning and Development of Straits Interactive, Celine provides insights into the behavioural change and learning required for teams to embrace change initiatives. She offers comprehensive training for Data Protection Officers (DPOs) and companies, propelling digital transformation in data protection and governance. Celine also has extensive training experience internationally and specialises in the social, emotional and cognitive aspects of learning. She is also an executive coach to senior executives in multinational and regional companies.

Combining both her educator, musical and change management background, Celine crafted and trained a tailored curricula for educators on utilising ChatGPT for teaching and learning, training educators' adeptness with these tools. Through her hands-on approach and strategic insights, she has significantly advanced the integration of cutting-edge AI technologies in these vital areas as well as playing a crucial role for the launch of Straits first AI Data Protection Officer (DPO) Assistant toolkit.

ELIGIBILITY CRITERIA
Participants should have:

Be 21 years of age or above
Minimum qualification - Diploma
At least 2 years of working experience

LEARNING OUTCOMES

Apply the requirements and obligations of Personal Data Protection Act (PDPA).
Apply the knowledge under the requirements of the Do-Not-Call Registry.
Understand responsibilities and required approvals for data handling within the organisation.
Apply standard practices for data handling within stages of data lifecycle.
Interpret Information Security requirements and apply relevant ethical ICT guidelines.
Develop Data Protection Policies and guidelines on data handling throughout its data lifecycle.
Demonstrate accountability for data handling within organisation including obtaining necessary approvals and overseeing transfer of data.
Implement and communicate to employees the compliance framework and monitor compliance through PDPA audits.
Recognise indicators of data breach and investigate data breaches

COURSE MODULE

Unit 1: Personal Data Protection Act

Unit 2: Governance & Responsibilities

Unit 3: Data Handling & Gaps Analysis

Unit 4: Information Security Basics

Unit 5: Data Protection Policy

Unit 6: Accountability and Next Steps

Unit 7: Compliance & Performance Management

Unit 8: Incident / Response Management & Accountability

DELIVERY FORMAT

Lecture style
Video clips
Discussions with consultants
Role play / presentations

DURATION

3 full days, over a period of 3 weeks

ASSESSMENT AND CERTIFICATION

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment may include:

- Written assessment

- Project work

- Oral interview (will be conducted online after Day 3 of the course)

Training Venue:
Straits Interactive Pte Ltd
43A Beach Road, #02-00, Singapore 189681

Mode of Delivery: Classroom Facilitation

Medium of Instruction: English

Trainer-to-trainee Ratio: 1:20

For more information about the course, drop your enquiry here.

Electronic copy of course material

		COMPANY-SPONSORED
PARTICIPANT PROFILE	SELF-SPONSORED	SME	NON-SME
Singapore Citizen < 40 years old Permanent Resident	$1,180 After SkillsFuture Funding (50%)	$780 After SkillsFuture Funding (50%) + ETSS Funding (20%)	$1,180 After SkillsFuture Funding (50%)
Singapore Citizen ≥ 40 years old	$780 After SkillsFuture Funding (50%) +MCES Funding (20%)	$780 After SkillsFuture Funding (50%) + MCES Funding 20%)	$780 After SkillsFuture Funding (50%) + MCES Funding (20%)
International Participant	$2,180 (No Funding)	$2,180 (No Funding)	$2,180 (No Funding)
All prices include 9% GST Please be informed that starting from January 1st, 2024, the course fee will be subject to 9% GST ETSS Funding* refers to SkillsFuture Enhanced Training Support for SMEs MCES Funding refers to SkillsFuture Mid-career Enhanced Subsidy

SELF SPONSORED

# SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Applications via MySkillsFuture.sg must be made within 60 days before course commencement.

Straits Interactive has to be informed on the Claim ID no. and claim amount in order for the correct payable course fee amount to be reflected on the invoice. Please click here for more details on SkillsFuture Credit.

* Note: Participants claiming SkillsFuture credits should locate the course in Training Exchange using the Course Code/Name

COMPANY SPONSORED

# Enhanced Training Support Scheme

Organisation must be registered or incorporated in Singapore
At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
Trainees must be Singapore Citizens or Singapore Permanent Residents

# Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here .
For more information, please refer to:

Course ID: TGS-2023018836 | This course is eligible for SSG funding.

For more information about the course, drop your enquiry here.

INTAKE INFORMATION | Mode of Delivery: Classroom Facilitation

INTAKE 7

[Open for Registration]

9-May, 16-May, 28-May 2024

INTAKE 8

[Open for Registration]

2-July, 9-July, 23-July 2024

Training Venue:
Straits Interactive Pte Ltd
43A Beach Road, #02-00, Singapore 189681

Mode of Delivery: Classroom Facilitation

Medium of Instruction: English

Trainer-to-trainee Ratio: 1:20

REGISTRATION AND CONFIRMATION

Participant is to register for the course programme using their full name as indicated in the government-issued identification.

When registration is confirmed, participants will receive an email confirmation along with information on the course programme. If no seats are available for the applied date, you will be notified immediately and given an alternative date.

Straits Interactive reserves the right to change the course schedules, programmes and content without prior notice. We also reserve the right to cancel the course due to unforeseen circumstances.

PAYMENT

Payment must be made upon the receipt of invoice and before course commencement.
(For self-sponsored participant who is claiming SkillsFuture Credit, kindly refrain from making payment till the claim is approved.)

Payment can be made via:

Bank Transfer
PayNow
Visa and Master card payment

(For Singapore OCBC card holders: 12-month interest-free instalment payment. Instalment payment will be in Singapore dollars)

CANCELLATION

Request for withdrawal or postponement must be made in writing to Straits Interactive. Refunds arising from course withdrawal/deferment will be subjected to the following terms:

More than 2 weeks before course commencement: Full refund.
Less than 2 weeks before course commencement: 50% refund.
On or after course commencement: No refund.

Testimonials

One thing I learned from this training was the practicality of PDPA application and how this impacts the daily operations of a data user.

Course Participant
2023

I have always been skeptical about attending workshops, seminars etc. as most of them are purely superficial where we only get to "scratch the surface". I have been thoroughly impressed with the level and nature of participation - concrete exercise, concrete examples, excellent analysis. The training has been very inspirational, energising and involves lots of substantial and in-depth knowledge. It has certainly helped to ease the initial "how and what to do" thoughts after being selected for the course by my firm. You have certainly switched my mind into a positive thinking mode for the DPO role as the course progresses.

Gary Loh
CA (Singapore), FIPAS

This is an excellent course for any DPO and probably the only course that any DPO needs or should attend. This course is definitely very useful to me. This is a life-saver course for me, as I started off not knowing enough on what was needed to be done for my company to be in compliance for PDPA. After attending this course, I am now confident to be a DPO for my company and able to prepare my company for this new Act. Thank you very much.

Lim Yueh Ping

Real-life cases are shared to improve learning and provide insights to the PDPA principles. Step-by-step guidance is given on the tasks and preparations required to be compliant for the PDPA. Useful software system is provided to facilitate the assessment processes and generation of necessary documents such as data inventory map, data protection plan, information security plan, etc. Advce and sharing from a group of experts and practitioners.

Course Participant

The 3 days course is very fruitful for me and I have learnt and gained much knowledge on Data Protection matters. I am able to advise better on data protection enquiries.

Dexter
Compliance Officer

Interactive and fulfilling, gain more knowledge from the workshop. Would recommend to others.

Ron Chua

It has indeed been very helpful and provided tremendous support to enhance my knowledge on compliance towards PDPA now. Prior to attending this course, I have only been exposed to the 1 day workshop conducted by PDPC. Questions all over my head and a bit clueless as to where to start, how to start and what to do really. The material covered was detailed and appreciated the practical information provided. Of course, instructors were humorous enough and therefore make this subject interesting and understandable. Please create more awareness on the availability of this course to help others. Don't attempt another DPO training without attempting this.

Amily Chua

It was a very interesting 3 days session. A lot of relevant scenarios were provided which allow us to simulate as a DPO. Traners were perfect and I am surprised there are always 3 trainers around to support the class.

Amas Oh
General Manager

Very detailed and informative. Instructor is very professional and experienced in the filed of PDPA. Interactive sessions and interesting sharings. Very helpful and accomodating.

Simon Soh
Head of Facilities

Contents are very comprehensive with clear guidance for participants. Very supportive of mock investigations. Instructor provided clear and practical tips.

Kyaw Moe Lwin
Nurse Educator

Very organised and comprehensive. Definitely a very important aspect of businesses yet neglected. Very involved in real life cases, delivered with passion.

Marie Mok

Detailed. Hands-on data protection management system (DPMS) is helpful. Mock exercise is helpful as well. Very good grasp of this area.

Allan Goh

Very relevant coverage. Topics were very down to earth. / close to real life. Very clear, concise and knowledgeable. All good and well organised sessions. System is brilliant and easy to navigate.

Justin Yong

Great information which provides and guides what organisations should have in place. It helps organisation to look out for areas of risks/gaps. Instructors are knowledgeable and helpful to share their experience.

Sumit Kemani

Very intensive and have full coverage of the information.

Ng Jia Yin
IT Officer

I appreciate the amount of research and content done to get this workshop's content done. Thank you for providing us with the depth of information given.

Ong Man Ru
Assistant Project Manager

Interactive and fulfilling, gain more knowledge from the workshop. Would recommend to others

Ron Chua
Activing Division Manager

Very good workshop to start for DPO

Helen Soh
Assistant Manager

The workshop content is both in-depth and practical with real case examples across a number of industries. It is very relevant with up-to- date overview of legislation and recent events/case law. Overall I like the mix between theory and practical, plus group interaction which makes you think about what you need to implement within your own organisation.

Wayne McLaughlin
Head of Operational Risk

After I left the corporate world, I became a business advisor and management consultant to SMEs and other organisations. I observe that many employees are careless or ignorant about sensitive data, they leave documents containing sensitive data on the table or in unlocked drawers/cabinets when going out for lunch; away for meetings or even when leaving office at the end of a workday. Employees sharing computers or passwords are not uncommon among SMEs. Increasingly, privacy and personal data protection are becoming important business considerations and enforcement acts are in place. I believe there will be a growing demand from organisations seeking help in this area. Therefore I decided to attend a DPO Hands On training course to pick up the necessary knowledge so that I can help my clients set up the right processes and measures to comply with PDPA

Cindi Ng
Business Advisor and Management Consultant

This is indeed a very comprehensive program to kick start a DP program in the company. The team at Straits and their partners have been very helpful and well informed to share with us and highlight pertinent points in the analysis. The session was interactive with Q&A as we move along from topic to topics. Many thanks to all the Trainers Josiah, Chris, Lyn and William and also the team (Cindi, WaiMun) to support and ensure everything runs smoothly. Many thanks indeed!

Sim Lee Huang
HR Director

Very clear and well run. Good pace and materials. Able to implement knowledge immediately with my own organisation and clients. The instructor was engaging, clear and very experienced.

Course Participant (Jan 2020)

Workshop was filled with various examples that explains concepts clearly. Workshop is very relevant to my company. Celine's knowledge of the topic is very well versed and delivery was very interesting. I managed to stay awake despite sitting down the whole day! Role play activities were very good. It made the concepts come to life which makes it relatable and understandable.

Dewi
Head facilitator of a fitness centre

A good use of application based content, audio-visual and bringing in a professional regulator to augment the entire course. Current and up to date with today's Data Protection regulations. Trainers are knowledgeable and delivered the course in a very engaging way. The pace was steady and there was never a dull moment in class! :-) Keep up the good work!

Jonathan Leong
Head of Marketing and Communications

Will encourage fellow colleagues to attend as it does not only help to improve company's practices but also useful for personal knowledge.

Quek Ying Zhen
Assistant Manager, Corporate Communications and Marketing

Overall the course is very insightful for a newly appointed DPO in the organisation

Madeleine
HR Manager

The training is interactive and interesting.

Course Participant
2023

When I looked at competitors’ courses, they seemed to only talk about the PDPA and the legal requirements. They don’t look at data breach cases, the investigations and enforcements like this training does.

Course Participant
2023

I would obviously recommend this course. Once we have established the data protection committee in my organisation, I would tell them that they have to come and attend this training.

Pei Lin
Course Participant, 2023

I have quite enjoyed this course as it is relevant to my job function as an in-house counsel with a compliance role. This is important for my FMCG organisation with a lot of CRM involved. The training illustrates the information life cycle and not just legal but also practical aspects and best practices.

Brandon
Course Participant, 2023

What stood out to me was that the information life cycle is something that’s required in an organisation - it has to be assessed and reviewed.

Course Participant
2023

I learned that data protection was not done by one function alone; it is the responsibility of everyone in the organisation.

Course Participant
2023

One thing I learned from this training was the practicality of PDPA application and how this impacts the daily operations of a data user.

Course Participant
2023

I have always been skeptical about attending workshops, seminars etc. as most of them are purely superficial where we only get to "scratch the surface". I have been thoroughly impressed with the level and nature of participation - concrete exercise, concrete examples, excellent analysis. The training has been very inspirational, energising and involves lots of substantial and in-depth knowledge. It has certainly helped to ease the initial "how and what to do" thoughts after being selected for the course by my firm. You have certainly switched my mind into a positive thinking mode for the DPO role as the course progresses.

Gary Loh
CA (Singapore), FIPAS

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