Managing Performance, Stakeholders, Team Strengths for Data Governance

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Managing Performance, Stakeholders, Team Strengths for Data Governance


Training Partners
cpartner
cpartner
Next Session

12 Sep-13 Sep

Duration

2 days

Cost

SGD2140


Contact

+65 6974 8949 | +65 6920 5462

Email

courses@straitsinteractive.com

Ideal For
  • Head of Departments/functions with GRC roles (audit, risk, compliance)
  • Data Protection Officers
  • Compliance Managers or Personnel with data protection responsibilities
  • Also for personnel handling personal data, eg Finance, Human Resource, Sales and Marketing, IT, Customer Service.

LATEST UPDATE
Participants are required to attain a minimum of 75% training attendance and pass the associated assessment in order to be eligible for course fee funding. Click here for more information.

Data governance forms the basis for company-wide data management and makes the efficient use of trustworthy data possible. The efficient management of data is an important task that requires centralised control mechanisms.

All organisations need to plan how they use data so that it’s handled consistently throughout the business, to support business outcomes. This module, Managing Performance, Stakeholders, Team Strengths for Data Governance, seeks to teach participants who are keen to learn about how the role of data governance impacts today's business environments, stakeholders and company objectives. Participants will learn how to identify and map out key stakeholder relationships, needs and interests, and coordinate with stakeholders on a day-to-day basis.

Each participant will be provided with a complimentary CliftonStrengths Assessment to take so as to understand the participant's top five strengths. By understanding the strengths and how it applies to a team, senior managers will now have a more relatable example of harnessing an employee's strengths to achieve the organisation's objectives.

This module is part of the Advanced Certificate in Governance, Risk Management and Data Compliance programme.



Meet our team of trainers:



Kevin Shepherdson
Straits Interactive

He is the author of “99 Privacy Breaches to Beware of” and a well-qualified consultant and trainer, achieving the Fellow of Information Privacy (FIP), awarded by the International Association of Privacy Professionals (IAPP). In addition, he is a governance, risk management and compliance professional (GRCP) under the Open Compliance Ethics Group (OCEG) and an official OCEG trainer. With his background in privacy and GRC, Kevin is a leading speaker in this field and consults regularly with and for government regulators and policymakers.




Celine Chew
Straits Interactive

As a Certified Information Privacy Manager (CIPM) and Head of Learning and Development, Celine provides insights into the behavioural change and learning required for teams to embrace change initiatives. The PDPA is one such initiative which requires businesses to learn new practices to meet compliance. Celine has extensive training experience internationally and specialises in the social, emotional and cognitive aspects of learning. She is also an executive coach to senior executives in multinational as well as regional companies.


At the end of the course, participants will be able to:

  • Learn the importance of performance management based on OKR (Objectives and Key Results) 
  • Develop and maximise strategic stakeholder management roadmap based on optimising performance that is aligned to the organisation's vision using OCEG's GRC Capability Model
  • Use 34 CliftonStrength Themes to enhance team performance which in turn allows participants to lead discussions and negotiations to influence internal key stakeholder decisions based on leveraging the respective strengths
  • Address escalated issues and team conflicts raised by or encountered with stakeholders by leveraging 4 distinct domains of leadership strengths (Executing, Influencing, Relationship Building, and Strategic Thinking)


+ MODULES

  1. Stakeholder Approach to Performance Management
  2. OKR  - Stakeholders & Performance Management
  3. Managing Stakeholders Across the Organisation
  4. Maximising Team Strengths for Internal Stakeholders
  5. Hands-on Exercise


+ PRE-REQUISITE

Participants should preferably have tertiary qualifications and/ or with at least 3 years of working experience.


+ ASSESSMENT

As part of the requirement for SkillsFuture Singapore, there will be an assessment at the end of the course. Course assessment will be based on classroom exercises and presentation.

For more information on assessment and re-assessment policy, click here.


+ CERTIFICATION

Upon meeting the attendance and assessment criteria, participants will be awarded a digital Certificate of Proficiency for participating in each module. Please refer to the course policies to view the attendance and assessment criteria. 

Upon completion of all modules required for this programme within a maximum duration of 3 years, participants will be awarded a digital certificate.

  • Participants will receive the course material in the form of digital e-book. To access your digital e-book, you need to install Adobe Digital Editions or BlueFire (visit - bit.ly/ade-ebook-guide, for more guidance on how to open the e-book)

All prices include 7% GST
Up to 70% course fee funding
Up to 90% course fee funding for employees of SMEs under Enhanced Training Support for SMEs ("ETSS")
Up to 90% course fee funding under SkillsFuture Mid-Career Enhanced Subsidy ("MCES") 



# SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Applications via MySkillsFuture.sg must be made within 60 days before course commencement.

SMU Academy has to be informed on the Claim ID no. and claim amount in order for the correct payable course fee amount to be reflected on the invoice. Click here for more details. 

* Note: Participants claiming SkillsFuture credits should locate the course in Training Exchange using the Course Code/Name


# Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information please refer to:

AP Guide (Non-SME Companies)

Declaration Guide (SME Companies)


# Enhanced Training Support Scheme

  • Organisation must be registered or incorporated in Singapore
  • At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents


# Post Secondary Education Account (PSEA)

PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.



COURSE ENQUIRY / DETAILS

For more information on course details, write to us at courses@straitsinteractive.com or call us at +65 6974 8949 / +65 6920 5462.


REGISTRATION / BILLING MATTERS

Click here to send an enquiry to SMU Academy on matters pertaining to registration and billing.


Testimonials

In this course, I have learnt how to manage stakeholders at the operation level

Executive in the Security Industry
Participant at September/October 2021 Course

Whilst signing up for more courses for the route of GRC, like Crisis Communications, Business Continuity Mgmt, 3rd Party Mgmt and now Performance Mgmt, learnt that there are gaps in my company. After acquiring all this knowledge from the courses attended, I could now know to manage these gaps better. Also, I am well prepared now to present to my investor and get a buy-in for any changes or forward objectives especially OKR methodology that I want to put in place

Participant at Course
Owner of a Private Organisation

I enjoyed the real-life examples that Celine provided. Very relatable to work and provides a good foundation for redeveloping some of the ideas I have about setting realistic objectives.

Participant at Course
Jan 2021

Good timing for the exercises and tying to real world scenarios for roles of DPOs and GRC using these tools for performance management. Great faciliation to contextualize theory into various functions and industry

Participant at Course
Jan 2021

Good facilitation to pull in rich personal experience and also in consulting experience. And contextualizing discussions across industry and functions and to make it relevant to the individual's roles.

Participant at Course
Jan 2021

Very professional, well-articulated, contextualised and informative

Participant at Course
Jan 2021

This course has been very beneficial to me and an eye-opener especially for us in the military organisation

Participant at Course
Officer from Military Organisation

This course is very interesting and insightful into GRC

Participant at Course
Senior Executive from Banking Organisation

This course is a very practical and interesting course. Most of the time, we take for granted and lost track of the objective and key results or even missed it at times but the exercises have helped us and manage our OKR clearly

Senior Executive from the Banking Industry
Participant at June 2021 Course

We have learnt a lot in this course and finally know what OKR is all about. An interesting exercise, the Strengths Finder test that we did individually and the effectiveness of this Strengthsfinder exercise to build a team

Executives from the E & E Testing Equipment Industry
Participant at June 2021 Course

We have many examples given to us and a lot of hands-on exercises to help us frame our OKR in this course and has helped us understand OKR much better

Marketing Executive from the Data Protection Industry
Participant at June 2021 Course

This course has taught us a systematic way to align from top to bottom to achieve our objective and key results

Consultant in a Private Organisation
Participant at June 2021 Course

This course has a lot of hands on exercises that are very practical and it is not just theory

Head of Department in the Education Industry
Participant at September/October 2021 Course

As usual, all the courses from Straits Interactive and SMU were fantastic. I have “shamelessly used” (quoted by the trainer - Kevin Shepherdson) the spreadsheet in my company and my boss was very impressed with it. This has proven that the hands on exercises and the concepts were very practical for our work

Senior Director in the Education Industry
Participant at September/October 2021 Course

The key takeaway from this course is I have learnt how to craft a good OKR and leverage on my strengths

Marketing Executive in the Data Protection Industry
Participant at September/October 2021 Course

The main takeaway from this course is understanding my strengths and contribute back to my company

Senior Executive in a Government Organisation
Participant at September/October 2021 Course

In this course, I have learnt how to manage stakeholders at the operation level

Executive in the Security Industry
Participant at September/October 2021 Course

Whilst signing up for more courses for the route of GRC, like Crisis Communications, Business Continuity Mgmt, 3rd Party Mgmt and now Performance Mgmt, learnt that there are gaps in my company. After acquiring all this knowledge from the courses attended, I could now know to manage these gaps better. Also, I am well prepared now to present to my investor and get a buy-in for any changes or forward objectives especially OKR methodology that I want to put in place

Participant at Course
Owner of a Private Organisation