PDPA - An Operational Perspective


PDPA - An Operational Perspective

Training Partners


Next Session

05 Apr


1 Day




6974 8949 | 6920 5462



Ideal For
  • Data Protection Officers
  • Compliance Managers (Dedicated/ Part-time)
  • Personnel with data protection responsibilities
  • Also for personnel handling personal data, e.g., Finance, Human Resources, Sales and Marketing, IT, and Customer Service

Participants are required to attain a minimum of 75% training attendance and pass the associated assessment in order to be eligible for course fee funding. Click here for more information.


05 Apr 2024 [Open for Registration]
Mode of Delivery: Online

*Online registration will close 5 calendar days before the course start date or once the maximum class size is met, whichever comes first.

Data protection professionals are increasingly required to be experts in privacy regulations as well as well-versed in PDPA from the operations perspective.

This course lays the practical foundation and competencies necessary for a career in the new era of compliance in personal data protection. It covers the 10 Obligations and DNC of Singapore's Personal Data Protection Act from an operational and information life cycle perspective.

Participants will learn best practices and identify the risks for complying with the PDPA as well as enforcement cases from the PDPC.

Watch our course trailer video below:

Meet our team of trainers:

Celine Chew

Celine Chew
Straits Interactive

As a Certified Information Privacy Manager (CIPM) and Head of Learning and Development of Straits Interactive, Celine provides insights into the behavioural change and learning required for teams to embrace change initiatives. She offers comprehensive training for Data Protection Officers (DPOs) and companies, propelling digital transformation in data protection and governance. Celine also has extensive training experience internationally and specialises in the social, emotional and cognitive aspects of learning. She is also an executive coach to senior executives in multinational and regional companies.

Combining both her educator, musical and change management background, Celine crafted and trained a tailored curricula for educators on utilising ChatGPT for teaching and learning, training educators' adeptness with these tools. Through her hands-on approach and strategic insights, she has significantly advanced the integration of cutting-edge AI technologies in these vital areas as well as playing a crucial role for the launch of Straits first AI Data Protection Officer (DPO) Assistant toolkit.


At the end of the course, participants will be able to:

  • Develop an understanding of the 10 Obligations of the PDPA
  • Understand how to operationalise the obligation
  • Learn from enforcement cases
  • Develop an understanding of the DNC provisions from an operational perspective


    As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

    Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

    For more information on assessment and re-assessment policy, click here

  • Participants will receive the course material in the form of digital e-book. To access your digital e-book, you need to install Adobe Digital Editions or BlueFire. Visit - https://bit.ly/ade-ebook-guide for more guidance on how to open the e-book.

Singapore Citizen < 40 years old 
Permanent Resident 
(After SSG Funding 70%)
(After SSG Funding 70% + ETSS Funding 20%)
(After SSG Funding 70%)
Singapore Citizen ≥ 40 years old$101.60
(After SSG Funding 70% + MCES Funding 20%)
(After SSG Funding 70% + MCES Funding 20%)
(After SSG Funding 70% + MCES Funding 20%)
International Participant$872.00
(No Funding)
(No Funding)
(No Funding)
Please note that prices listed above are inclusive of the new 9% GST, applicable from January 01, 2024.

Post Secondary Education Account (PSEA)

PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click  here  to find out more.


# SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Applications via  MySkillsFuture.sg  must be made within 60 days before course commencement.

SMU Academy has to be informed on the Claim ID no. and claim amount in order for the correct payable course fee amount to be reflected on the invoice. Please click  here  for more details on SkillsFuture Credit.

* Note: Participants claiming SkillsFuture credits should locate the course in Training Exchange using the Course Code/Name

# Workfare Skills Support Scheme

Workfare Skills Support (WSS) Scheme in replacement of Workfare Training Support (WTS) Scheme:

With effect from 1 July 2020, applicants who wish to apply for the WTS Scheme may refer to the WSS Scheme instead. Please click here for more details.


# Enhanced Training Support Scheme

  • Organisation must be registered or incorporated in Singapore
  • At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents

# Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll  here .
For more information, please refer to:


For more information on course details, write to us at courses@straitsinteractive.com or call us at +65 6974 8949 / +65 6920 5462.


Click here to send an enquiry to SMU Academy on matters pertaining to registration and billing.