Back-Office Outsourcing Philippines: PITON-Global - Technolo...

Back-Office Outsourcing Philippines: PITON-Global - Technology and CX as Game Changers - Manila Standard

Manila Standard | 2023-12-18 03:40

In the rapidly evolving business world, back-office operations are no longer just about managing routine tasks. With the advent of advanced technology, these operations have transformed into strategic assets, playing a crucial role in enhancing Customer Experience (CX) and driving business growth. PITON-Global, a premier BPO advisory firm, is at the forefront of this revolution, guiding global businesses towards cutting-edge back-office outsourcing services to the Philippines, where technology and CX synergize to create a game-changing dynamic. John Maczynski, Co-CEO and CCO of PITON-Global, highlights the critical role of technology in revolutionizing back-office functions. "Today's back-office operations demand more than just efficiency. They require strategic integration of technology to unlock greater value, enhance decision-making, and substantially improve CX," he asserts. Ralf E...

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