Kaplan Higher Education Academy wins at Singapore Business Review Technology Excellence Awards 2026
Source: Singapore Business Review
Published on: 2026-04-10 02:36
Its AI-powered telesales agent re-engages dormant leads to increase enrolment efficiency and revenue growth. Kaplan Higher Education Academy won in the AI - Education category at the Singapore Business Review Technology Excellence Awards 2026. The institution received the accolade for its implementation of James Tan, an AI-powered telesales agent designed to revive and requalify dormant prospects within the education sales funnel. Marketing efforts often generate thousands of leads, but only a small fraction are ready to convert during the first contact. These prospects are traditionally set aside by sales teams due to low immediate conversion potential, as manual qualification requires significant time and effort. Kaplan Higher Education Academy addressed this challenge by developing an automated solution that re-engages previously disqualified individuals at scale. James Tan operate...
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