eGain Reports First Quarter Fiscal 2027 Financial Results; Revenue and Earnings Exceed High End of Guidance; AI Customer ARR Grows 11%
Source: The Manila times
Published on: 2026-11-05 21:28
Named a Leader in Gartner's Inaugural Magic Quadrant™ for Customer Service Knowledge Management Systems; Launches AI KnowledgeOps as a Trusted Instruction Layer for Enterprise AI SUNNYVALE, Calif., Nov. 05, 2026 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, today announced financial results for its fiscal 2027 first quarter ended September 30, 2026. "Being named a Leader in Gartner's inaugural Magic Quadrant™ for Customer Service Knowledge Management Systems, with the highest product score for the Compliance-Driven Service Center use case in the companion Critical Capabilities report, is raising our visibility with enterprise buyers," said Ashu Roy, eGain's CEO. "As AI moves into production, enterprises need trusted, governed knowledge to deliver accurate answers and measurable results, a po...
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