Digital payments in Indonesia: A Cultural shift - Tech - The Jakarta Post
Source: The Jakarta Post
Published on: 2025-08-27 01:31
he use of digital payment channels in Indonesia has evolved beyond mere technology adoption, it has become part of a broader cultural transformation. Whether it is paying for coffee with QRIS or sending money between banks via BI-FAST in seconds, digital payments have become embedded in daily life. This shift marks not just a change in method, but a new mindset toward how people interact with money. But why are digital channels so widely embraced? Behavioral Economics, particularly the Theory of Heuristics and Biases by Daniel Kahneman and Amos Tversky, offers one explanation. People tend to make decisions based on habit, convenience or incentives, rather than purely rational cost-benefit analysis. In Indonesia's case, instant rewards like e-wallet cashback or the speed of BI-FAST make digital options feel easier and smarter, even if users do not always consider long-term trade-offs. ...
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