KORE Selects 3CLogic AI-Powered Voice-first CX Platform to Elevate Customer Experiences and Drive Operational ROI
Source: The Manila times
Published on: 2026-11-05 15:02
Deep integration with ServiceNow® CSM will replace disjointed systems with a unified platform to seamlessly manage, route, and measure both human and Voice AI engagements. RIVERSIDE, Calif., Nov. 5, 2026 /PRNewswire/ -- 3CLogic, the voice-first CX platform for the enterprise, today announced its selection by KORE Group Holdings, Inc. ("KORE"), a global leader in Internet of Things ("IoT") connectivity, solutions and analytics. KORE will deploy 3CLogic to transform its global customer service operations, leveraging the solutions' voice AI and contact center capabilities together with ServiceNow® Customer Service Management (CSM) to consolidate legacy systems, harness real-time transcription, and drive measurable return on investment (ROI). The Challenge: Modernizing a Disjointed Agent Experience As a global leader simplifying the complexities of IoT connectivity, KORE processes a high ...
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