Filipino firms are adopting AI in the wrong order, says BossLabs AI

Source: The Manila times
Published on: 2026-10-13 16:02

MANY Filipino businesses have paid for AI chatbots, model subscriptions, and prompt courses over the past few years and seen little change in how the company actually runs. BossLabs AI, a technology company headquartered in Imus, Cavite, told a media roundtable at the Eastwood Richmonde Hotel that the tools are fine. The sequence is the problem. Co-founder and CEO Michael "Mikey" Manago presented a three-layer model for an AI-powered business. The base is the platform, a system the company owns that holds its orders, inventory, payroll, and billing. Automation sits on top of it and moves work along through set rules. AI comes last, answering questions and flagging issues using the company's own records. Each phase needs client sign-off against written pass or fail criteria. A security audit and a Data Privacy Act review covering consent, retention, and access are completed before launc...

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