Customer data potentially compromised after Booking.com suffers data breach

Source: The Star
Published on: 2026-04-15 08:21

SINGAPORE: Unauthorised parties may have accessed customers' information after travel booking platform Booking.com suffered a data breach. In an e-mail sent to its users and seen by The Straits Times on April 15, the platform said it "recently noticed suspicious activity affecting a number of reservations". Its investigations revealed that accessed information could include booking details, names, e-mail addresses and phone numbers associated with the booking, and anything that customers have shared with the property they made a reservation for. Financial information was not accessed from its systems, it said. The e-mail did not state the number of customers affected by the data breach. The platform has since sent new PINs for users with reservations, adding that it "immediately took action to contain the issue". It warned customers to watch out for suspicious e-mails or phone calls...

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