Thales redefines the airport journey with AI-powered biometrics

Source: The Business Times
Published on: 2026-04-07 22:06

[SINGAPORE] The airport journey often involves queues, repeated checks and time pressure at key touchpoints. But Thales is about to change that. Fly to Gate is the company's touchless biometric passenger solution, designed to improve both passenger experience and airport efficiency. Travellers can expect a fast and easy journey from check-in to boarding. Compliant with the International Air Transport Association's One ID concept, it uses artificial intelligence (AI)-driven biometric authentication at mandatory airport checkpoints, allowing passengers to move through the airport effortlessly without compromising security and personal data protection. After enrolment, the journey is hands-free, with no ID document or boarding pass to show. To create the digital identity, passengers use a mobile phone or a kiosk to prove their identity with a selfie and an ID document photo. When succes...

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