How Business Leaders Use AI to Work Smarter

Source: CTN News l Chiang Rai Times
Published on: 2026-11-02 21:17

How can AI save your business time and improve work without adding risk or complexity? Leaders are using it to research and write, support decisions, answer customer questions, and handle routine tasks, but access to a tool doesn't prove it's creating business value. The difference comes down to how AI fits into the work. McKinsey reported that 78% of respondents said their organizations used AI in at least one function, while 21% of respondents at organizations using generative AI said they had redesigned at least some workflows. Those figures show why adoption alone isn't a measure of results. A practical approach starts with a real work problem, clear safeguards, and measures that show whether the change helps. First, consider where AI can support everyday leadership and team tasks, with people still responsible for the outcome. Key Takeaways * Business leaders use AI to draft and...

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