GCash says missing funds issue fixed; DICT starts probe - Bu...

ELECTRONIC WALLET giant GCash announced on Sunday it had fixed the system issues that caused missing funds and unauthorized transactions for some users. "GCash has completed the necessary wallet adjustments to its affected users," GCash said in a statement. "Rest assured that customer accounts are safe, and customer account security will always be our top priority," it added. This announcement followed reports on Saturday of missing funds and unauthorized transactions, which GCash attributed to its ongoing system reconciliation process. The company has not yet disclosed the number of users impacted by the system issue. The incident is being investigated, according to Department of Information and Communications Technology (DICT) Undersecretary Jeffrey Ian C. Dy. "I spoke with GCash and asked them if this was a hacking incident or a cybersecurity incident and if they need the assist...