CelcomDigi flags 260mil scam calls, advances ESG roadmap
Source: The Star
Published on: 2026-11-05 12:28
PETALING JAYA: With digital scams posing an increasing threat to online users, CelcomDigi Bhd has flagged 260 million suspected scam calls and blocked 22 million short message service (SMS) messages monthly to strengthen customer protection. The efforts form part of the telecommunications company's five-year environmental, social and governance (ESG) roadmap, which has reached more than 20 million customers annually through initiatives focusing on digital safety, public education and building a more inclusive digital society. CelcomDigi head of sustainability Philip Ling said the roadmap, launched in 2024, had also made progress in strengthening responsible business practices, including supplier development, artificial intelligence (AI) governance and environmental sustainability. Speaking to Bernama on the sidelines of the company's Responsible Business Day 2026 forum here today, he ...
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