Why a clear digital roadmap is essential for business success
Source: Singapore Business Review
Published on: 2026-04-10 04:07
True transformation requires alignment across three dimensions: People, process, and technology. The business transformation conversation has fundamentally changed. Where digital transformation focused on digitising processes and moving to cloud systems, artificial intelligence (AI) transformation represents a shift - it's about embedding intelligent decision-making into business functions and processes. Today's question isn't "Should we go digital?" but "How do we become AI-ready?" This shift comes at a critical time, amidst global economic uncertainty marked by ongoing inflationary pressures, rising costs, and supply chain volatility. The challenge is particularly acute for small-medium enterprises (SMEs), which make up 99% of Singapore's enterprises. According to a Singapore Business Federation's report, whilst excited by AI's potential to automate workflows with 33% seeking digita...
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