PDPC sounds top alert over Booking.com booking scams

Source: The Nation Thailand
Published on: 2026-04-21 05:30

The warning comes after Booking.com confirmed earlier in April that unauthorised third parties had accessed some customers' reservation-related data. The company said the exposed information could include booking details, names, email addresses, physical addresses, phone numbers and anything guests may have shared with the property. Booking.com said financial information was not accessed, and it reset PIN numbers linked to affected reservations as a precaution. Reports of the incident began surfacing around April 13, with customers also being warned to stay alert for phishing attacks. Why the scam looks so convincing The scam has been especially effective because the messages contain real travel information, making them look like genuine communications from a booked hotel or the platform itself. Security reporting has linked the incident to WhatsApp and SMS phishing campaigns built ...

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