Hong Kong banks expand AI across lending and fraud controls
Source: Asian Banking & Finance
Published on: 2026-10-20 07:42
Virtual banks are using richer data and modern technology stacks to compete in lending and risk management. Hong Kong banks are expanding AI across lending, customer service, and fraud prevention as adoption broadens beyond early-stage testing. More than three-quarters of banks are already deploying or piloting AI. Stanley Sum, Partner and Head of Technology of the Greater Bay Area at KPMG China, said virtual banks can differentiate themselves through newer technology stacks that support faster product development and more flexible digital services. "The advantage isn't simply how much you invest in AI, but how thoughtfully you weave it into your overall customer experience," Sum said. In SME lending, AI can help banks assess businesses with limited financial statements or collateral by combining traditional measures with cash flow, trade, e-commerce, and payment data. Sum pointed t...
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