Most firms now use AI in HR processes, with human sign-off required 85% of the time: Survey

Source: CNA
Published on: 2026-10-30 07:06

Large organisations are more likely than SMEs to use AI in HR functions, but on the whole employers still value human judgment, says the Singapore National Employers Federation. SINGAPORE: Most firms in Singapore now use artificial intelligence for human resources processes, but humans still sign off on most decisions, according to a Singapore National Employers Federation (SNEF) survey released on Friday (Oct 30). SNEF counted almost 3,000 use cases of AI in HR in its survey of 1,000 employers from June to July. Out of this number, 85 per cent of use cases leave the final decision to human confirmation after AI provides input. In the remaining 15 per cent, AI makes the decision without a human signing off on it. Among these use cases, 73 per cent are in "routine or high-volume administrative processes" such as resume screening and skills assessments, said SNEF. In nearly all use ca...

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