The human-in-the-loop: Leading the Digital Filipino Worker

Source: BusinessWorld
Published on: 2026-11-02 12:20

At the 2026 International Information Technology and Business Process Management (IT-BPM) Summit held last month, the Philippines' primary industry group for the IT and BPM sector gave its next generation of workers a name. The IT and Business Process Association of the Philippines (IBPAP) said the future belongs to the AI-enabled Digital Filipino Worker (DFW), essentially someone who can pair AI fluency and industry know-how with the very human traits of critical thinking, empathy, and leadership. This is a great recognition of the mindset shift and preparation that we need as a nation to continue to upskill, as technology and artificial intelligence evolve at a rapid pace, and to ensure that our Filipino workers do not get left behind. The stakes of getting this right are particularly high. In its Adopting Generative AI Economic Newsletter for July, the Bangko Sentral ng Pilipinas (BS...

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