Shein reaches $100 million settlement in US FTC investigation
Source: Manila Metro
Published on: 2026-10-26 10:11
LONDON, UK: Fast-fashion retailer Shein has agreed to a US$100 million settlement with the U.S. Federal Trade Commission over an investigation into delivery delays and other customer complaints, according to a source with direct knowledge of the matter. The settlement equals 44 percent of Shein's second-quarter profit and adds to the regulatory and tax pressures facing the online retailer in the United States and Europe. Shein, which was founded in China and is headquartered in Singapore, said in a statement to Reuters that it had "reached a constructive outcome with the FTC", adding that more information would be shared soon. An FTC spokesperson declined to comment. Shein had warned in filings for its Hong Kong IPO in July that the U.S. investigation could result in significant fines. Consumers filed more than 12,000 complaints about Shein involving more than $11 million in purchas...
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