When security creates friction, employees find workarounds
Source: The Manila times
Published on: 2026-10-10 16:07
SECURITY is meant to protect the business. But when it gets in the way too much, it can do the opposite. That challenge is becoming increasingly visible across Asia-Pacific, where organizations are embracing AI and digital transformation while employees face pressure to work faster and smarter. For many employees, security still feels like something that gets in the way. It might be a password reset at the wrong moment, an approval process that holds up a project, or a blocked app that turns a simple task into a headache. When controls are not built around how people actually work, they can push employees toward the behavior the business is trying to stop. Shadow AI: a symptom of workplace friction Shadow AI is a clear example. If approved systems are difficult to access, limited in functionality or unclear, people may turn to personal devices, public AI platforms or unsanctioned appl...
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